Politique d’expédition
Shipping Policy Last Updated: July 2026
Thank you for shopping with Alice Land.
All of our products are made to order and personalized just for you. Each item is printed and prepared after your order is placed.
Processing Time Orders are typically processed within 2–5 business days before shipment. During peak seasons, holidays, or promotional periods, processing times may be slightly longer.
Estimated Delivery Times
- 🇦🇺 Australia: 3–10 business days
- 🇺🇸 United States: 3–10 business days
- 🇨🇦 Canada: 5–15 business days
- 🇬🇧 United Kingdom: 5–15 business days
- 🌍 Other International Destinations: 7–20 business days
Delivery times are estimates and may vary due to local carriers, customs processing, weather, or other factors beyond our control.
Shipping Costs Shipping rates are calculated at checkout based on your destination and the items ordered.
Order Tracking Once your order has been shipped, you'll receive a confirmation email with tracking information (where available). Please allow up to 48 hours for tracking updates to appear.
Incorrect Address Please double-check your shipping address before placing your order. Customers are responsible for providing accurate shipping information. If an incorrect address is provided, additional shipping charges may apply for reshipment.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at support@aliceland.shop and we will work with the carrier to investigate.
Customs & Import Duties International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are outside our control and are not included in your order total.
Contact Us For any shipping questions, reach us at: support@aliceland.shop